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View Full Version : Movies stopping or freezing after 30 secs....


wmyette
12-08-2008, 12:49 PM
I did some google searching and found A LOT of posts on this issue. It seems that it is an issue with FireFox and flash. There are several "theories" and suggestions on how to fix this problem.

A) First, I'd suggest getting the latest flash (right now 10.0.12.36 on windows) and see if that helps.
B) You can also try "downgrading" to flash 9. The installers are here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=2
C) You can try these hints (there are also links of where on the web I found these hints)

1) Solution 1: Copy NPSWF32.dll to Mozilla Firefox Plugins Folder

The Flash video playback terminated after few seconds issue may be caused by DLL file for Flash Player is located at invalid location. Copy and paste the NPSWF32.dll from C:\Windows\System32\Macromed\Flash folder (32-bit Windows) or C:\Windows\SysWOW64\Macromed\Flash folder (64-bit Windows) into C:\Program Files\Mozilla Firefox\plugins folder (32-bit Windows) or C:\Program Files (x86)\Mozilla Firefox\plugins for (64-bit Windows). Then restart Firefox browser.


2) User reports: I had this problem last week. I just reinstalled Flash, and so far no problems
Firefox 3.0B4
flash 9,0,115,0
[http://www.tweak3d.net/forums/tech/youtube-video-problems-firefox-freezes-2-seconds-32861-2]

3) Yes I upgraded to Firefox 3 beta, and it looks to work better now. I haven't seen any flash problems yet. THANKS!
[same forum]

4) I resolved this issue by downgrading... stuff works now in all my browsers. Archived Flash Players available for testing purposes
I downgraded my flash player to 9,0,45,0, and video works again.
[same forum]

5) Quicktime tweaking (offered by Dan Rogul) worked for me:
"If you go to Start Menu> Programs>QuickTime>QuickTime Player

and pull up an instance of the player, you can then go to Edit > Preferences > QuickTime Preferences > Streaming

Look at the second box where it says Enable Instant-On and remove the check mark from this box.

Click Apply and then OK.

Restart Firefox (I prefer to go through TaskMan and kill the process so I can save all my open tabs in Firefox, but feel free to do your own thing)."

[http://www.jeroenwijering.com/?thread=9634]


As you can see there are MANY conflicting solutions!

Just search here and you'll see:

http://www.google.com/search?hl=en&safe=off&client=safari&rls=en-us&q=firefox+flash+movies+stop+playing&btnG=Search

The point is that this problem is plaguing sites across the web.

LASTLY::::::

You can try testing the movies in IE...they might work! Other things like file downloads will not work, but the movies should.

You can also try Safari and it can be downloaded here: http://www.apple.com/safari/download/


I will open up this thread for posts. Please post any solutions that you have found.

Thank you for your patience!

pepelito
12-14-2008, 01:11 PM
Notihing of above works. Try everithing, even the safari. It seems to happens in some chapters (im having trouble with all the videos in 504), but in anothers donīt...:mad:

wmyette
12-16-2008, 07:53 PM
I know that it can be frustrating when the movies do not work! Please start by telling me if the Chestnuts videos are loading properly for you.

They are on a different network. Let's start by testing that first.

Also, if you find a solution or it starts to work again, PLEASE post back here to let us know.

pepelito
12-21-2008, 12:12 AM
Good (kinda) news...I run the first chapter of all the lessons, and the only one who seems to have problems is the 504. And itīs funny, always freezes in the same point (progress bar load entirely, but freezes and appears a message in the top "Loading media, please Wait….")

The points of freezing are (in seconds)

Introduction: 1:21”
Chapter 1: 1:02”
Chapter 1b: 1:06”
Chapter 2: 0:58”
Chapter 3: 1:04”
Chapter 4: 1:14”

Hope it helps to find the solution...

jazzytofu
12-25-2008, 08:50 AM
I found out increasing my firefox cache size helped my frozen video issues tremendously. Go tools -> options -> advanced, and increase the offline storage to higher number.

It also seems to help to clear the storage from time to time or before viewing lengthy video.

Merry Christmas!

wmyette
12-26-2008, 02:29 PM
Other users mentioned this same issue of the movies freezing at a certain point, but every time it was something on their end that cleared it up.

Try emptying the cache Tools > Clear Private Data > Cache

pepelito
12-27-2008, 09:29 PM
Nope...same thing

wmyette
01-03-2009, 01:24 AM
Are you on DSL?

Is is only the DVD504 that this happens?

bwmoon1
01-20-2009, 05:24 PM
Great solution. I increased the cache sixe from 50 to 300 and the problem was solved!! Thansk!

wmyette
01-21-2009, 12:17 AM
Brian,

Can you detail how to increase your cache? I'm sure that it would be helpful to others and I'd appreciate it as well.

Thanks

bwmoon1
01-21-2009, 01:36 AM
Another member submitted a post above to explain this.

Open Firefox. Then go to tools, options, advanced,offline storage. Click on the up arrow to increase the cache. I went from 50 to 300 but I am sure any number will help.
This essentially fixed the problem for me for some reason. I dont know why this works but it does!!!

Good luck.

Brian

leadbird
02-02-2010, 01:31 PM
I have problems with videos freezing when viewing full screen. On the old site you could set video size, say 800x600. Is this option gonna be implemented on the new site? To small with default size and freeze when watching full screen. Same problem with Firefox, Explorer and Opera. Tried increasing cache size in Firefox but does not help.

tomfla
02-02-2010, 06:43 PM
I've watched some of the February videos on the new site with Google chrome software, not having having any issues here. Just more great lessons!!:D

tomfla
02-02-2010, 07:10 PM
One thing I did notice different on the new site vs old site, is that after I click on the enlarge video tab. the video needs to be started again. where as on the old site the video would continue.

williemyette
02-04-2010, 01:52 PM
@ leadbird and tomfla,

thanks for the feedback. I'll add a "zoom" window later this month. I'll make it so that you can zoom into say 800x600 but also have the 'next - previous' chapters at the bottom like the old site.

The having to start over while enlarging is the player and unfortunately I can not control that.